This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a rental from 4cornerstravelandmarketing@gmail.com (the “Site”). When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
Personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site.
Information collected:
- Name, email address, telephone number; and home, business, and billing addresses
- Government-issued identification as required for booking or identity verification, such as passport, driver’s license, and government redress numbers; and for vacation-property owners and managers, tax identification numbers
- Payment information such as payment card number, expiration date, and billing address
- Travel-related preferences and requests such as favorite destinations and accommodation types, as available
- Geolocation
- Images, videos, and other recordings
- Social media account IDs and other publicly available information
- Communications with us (such as recordings of calls with customer service representatives for quality assurance and training purposes)
- Searches you conduct, transactions into which you enter, and other interactions with you on or through our websites and apps
When you use our platform, we automatically collect the following types of information from your device:
- IP address
- Device type
- Unique device identification numbers
- Internet browser-type (such as Firefox, Safari, Chrome, and Internet Explorer)
- Internet Service Provider
- Operating System
- How your device has interacted with our online services, including pages accessed, links clicked, trips viewed, and features used, along with associated dates and times
- Details of any referring website or exit pages, as well as general geographic location (such as at the country or city-level)
How do we use your personal information?
We use the Rental Booking Information that we collect generally to fulfill any bookings placed through the Site (including processing your payment information, confirming bookings, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you.
- Screen bookings for potential risk or fraud.
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our properties or services.
- Book the requested travel or enable vacation-property booking
- Provide services related to the booking or account
- Create, maintain, and update user accounts on our platform and authenticate you as a user
- Maintain your search and travel history, accommodation, and travel preferences
- Enable and facilitate acceptance and processing of payments, coupons, and other transactions
- Administer loyalty and rewards programs
- Collect and enable booking-related reviews
- Help you to use our services faster and more easily through features such as the ability to sign-in using your account within the online services
Communications and Marketing:
- Respond to your questions and requests for information, and process information choices
- Enable communication between travelers and travel suppliers, such as hotels and vacation-property owners and managers
- Contact you (such as by text message, email, phone call, mail, push notification, or messaging on other communication platforms) to provide information such as travel booking confirmations and updates, for marketing purposes, or for other purposes as described in this Privacy Statement
- Market our products and services, optimize such marketing to be more relevant to you, and measure and analyze the effectiveness of our marketing and promotions
- Administer promotions such as contests, sweepstakes, and similar giveaways
Other Business Purposes and Compliance
- Conduct surveys, market research, and data analytics
- Maintain, improve, research, and measure the effectiveness of our sites and apps, activities, tools, and services
- Monitor or record calls, chats, and other communications with our customer-service team and other representatives, as well as platform communications between or among partners and travelers for quality control, training, dispute resolution, and as otherwise described in this Privacy Statement
- Create aggregated or otherwise anonymized or deidentified data, which we may use and disclose without restriction where permissible
- Promote security, verify identity of our customers, prevent and investigate fraud and unauthorized activities, defend against claims and other liabilities, and manage other risks
- Comply with applicable laws, protect our and our users’ rights and interests, defend ourselves, and respond to law enforcement, other legal authorities, and requests that are part of legal processes
- Comply with applicable security and anti-terrorism, anti-bribery, customs and immigration, and other such due-diligence laws and requirements
- Operate our business as permitted by law
Sharing your personal Information
- Business partners and offers. If we promote a program or offer a service or product in conjunction with a third-party business partner, we will share your information with that partner to assist in marketing or to provide the associated product or service. In most of those cases, the program or offer will include the name of the third-party business partner, either alone or with ours, or you will be redirected to the website of that business with notice. An example of such a business-partner relationship would be a third-party loyalty program for which you could earn points by completing a booking on our platform.
• Other third parties. When you access certain features such as Facebook’s “Like” button, or use a single sign-on that allows you to login to our online services with your social-media credentials, you will share information with the social media company or other provider, such as the fact that you have visited or interacted with us. In the European Economic Area (EEA), Switzerland, and United Kingdom (UK) we will not load social-media sharing or sign-on buttons on our website unless and until you accept our use of cookies and similar technologies. For more information, see our Cookie Statement. The third-party provider may combine this information with other information they have about you. The personal information shared will be governed by the third-party provider’s privacy policy (including any personal information we may access via the third-party provider). These third-party providers should inform you about how you can modify your privacy settings on their sites.
• Legal rights and obligations. We may disclose your personal information to enforce our policies, or where we are permitted (or believe in good faith that we are required) to do so by applicable law, such as in response to a request by a law enforcement or governmental authority, in connection with actual or proposed litigation, or to protect and defend our property, people, or other rights or interests. We may also share your personal information pursuant to a subpoena or other legal request, or as necessary to remit certain taxes in the course of processing payments as required by law or legal process.
• Corporate transactions. We may share your personal information in connection with a corporate transaction, such as a divestiture, merger, consolidation, assignment, or asset sale, or in the unlikely event of bankruptcy. In the case of an acquisition, we will inform the buyer that it may use your personal information only for the purposes disclosed in this Privacy Statement.
Your Rights
You can control our use of certain cookies by following the guidance in our Cookie Statement.
- You can update the accuracy of your information at any time by either logging into your account or contacting us
- If you no longer wish to receive marketing and promotional emails, you may unsubscribe by clicking the “unsubscribe” link in the email. You can also log into your account to change communication settings (not available for all Expedia Group companies). Please note that if you choose to unsubscribe from or opt out of marketing emails, we may still send you important transactional and account-related messages from which you will not be able to unsubscribe. For more information and a link to contact customer service, click here
- For our mobile apps, you can view and manage notifications and preferences in the Settings menus of the apps and of your operating system
- If we are processing your personal information on the basis of consent, you may withdraw that consent at any time by contacting us. Withdrawing your consent will not affect the lawfulness of any processing that occurred before you withdrew consent and it will not affect our processing of your personal information that is conducted in reliance on a legal basis other than consent
For questions about privacy and your rights and choices, please contact us.
For California residents:
California residents may exercise the following rights:
- To request a copy of your personal information
- To request disclosure of personal information sold or disclosed for a business purpose
- To request the deletion of personal information
- To opt out of the sale of personal information
For European residents:
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make booking through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
Data retention
When you place an order through the Site, we will maintain your booking Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at 4cornerstravelandmarketing.com or by mail using the details provided below:
4cornerstravelandmarketing
[Re: Privacy Compliance Officer]
1000 Castle Pines Ct, Reunion FL 34747, United States